Verandah

We have limited availability, so it’s important to reserve your spot online to ensure timely service. Our online booking form is designed to make the check-in and check-out process smooth and convenient. When booking, we ask for your contact information, a brief description of your bike, and details of any repair issues, along with your credit card information. Payment is collected at the time of booking, and if you need to cancel, your payment will be fully refunded. Providing this information in advance allows our team to prepare for your visit and ensures that your bike receives professional attention as soon as you arrive. This system also helps us manage appointments efficiently so that all participants can be served promptly.

On the day of your scheduled community service appointment, please bring your bike to our central repair location. While all participants start at the same time, our team is trained to handle check-ins quickly to minimize waiting. The mechanics will review your booking information, assess your bike with you, and discuss the scope and cost of any necessary repairs. Any adjustments to your initial payment will be made based on the final agreed-upon work. Once the repairs are complete, the mechanics will call you when your bike is ready for pick-up, providing convenient same-day service. If you have any questions or need assistance at any point, please don’t hesitate to contact us.