Package with carbon bike with caliper brakes

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Andrew

January 29, 2026•

Well I just had a very unpleasant experience in this shop. I brought back a wet jacket i bought a few weeks ago as id noticed the seams coming apart at the sleeve. I was told the only way this could have happened is if I had fallen. I assured him that this did not happen. After a back and fourth he accused me of playing the victim and asking when I was going to get a solicitor with a silly smile on his face. I could go on further but given that I have spent over 3000 euro in this shop over the last few weeks on a new bike and accessories I feel seriously outraged over how I have just been treated over a 70 euro jacket. Anyway jacket has gone to the manufacturer. Im told they're quiet honest when it comes to this stuff so im hoping they will find me in the right. Ill be bringing my bike back for the 6 week safety check soon. Im hoping they will do an honest job on that at least. UPDATE.I was in contact with the manufacturer (altura) myself and they agreed that this was not crash damage and have agreed to replace my jacket. This was 2 days ago and Cycle superstore have made no attempt to apologise for how I was treated that day. All they sent me was an email saying my jacket would be replaced.

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Glenn

December 20, 2025•

Great team in the Cycle Superstore Tallaght, have bought several bikes and loads of equipment there. The team have great experience and are always willing to offer advice. Even the younger lads and girls that work there, which is great to see. Was just on there today collecting a bike and helmet for my son. I had an issue with a voucher I was trying to use (my fault for not advising correctly which account I wanted to use it on), but the girl at the desk (sorry, can't remember her name) got Tadhg down and it was sorted. Stefan and Caden were great at helping me pick the bike and helmet, offering great advice. The lads have some great mountains biking stories too...😂 Many thanks lads and girls... will be back the next time I need anything for the bike...👌

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Paul

December 03, 2025•

Bought a bike from them in the summer and in the space of 5 months i have had nothing but problems. Already a clicking sound from the bottom bracket. Removed the back wheel recently only for the rear sprocket to start to slide off and other spacer parts fall out. They dont know how to assemble bikes properly here.They do have a decent customer service and will offer to repair or give you a 6 week after purchase service however the problems start with not assembling bikes properly to begin with. Avoid Avoid Avoid.

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Mehmet

October 20, 2025•

Purchased an e-bike 1 month ago. Staff is pro. They handle customer well and take maximum care with lots of insights and guidance on what you are looking for. They prepared the bike in 2 weeks after purchase due to their heavy workshop volume but all was done very professionally. I also had a service delivered 3 weeks after purchase due a tyre issue which they handled very fast with max professionalism and customer focus. The shop has a wide range of products to address all budgets including second hand bikes. They work on weekends including Sundays which is very handy. Probably the best bike shop in all Dublin area.

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Kevin

April 23, 2025•

I just purchased a bike through the bike to work scheme and, overall, a very easy and positive experience. I dealt primarily with Dan but spoke with several people in their shop. All great to deal with. Dan knew his stuff, made some good recommendations re pedals/helmet, etc and was easy to chat with. Bike itself arrived really well packaged, padded and in perfect condition. Easy to reassemble the small few bits they have to disassemble to post it. Really happy with Cycle Superstore and happy to recommend them to others. Thanks!