Board Game Table 1 (Large Table)

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Tramerg

December 16, 2025•

I stopped by the store during a short trip. It was the first shop I visited in Dublin, so I was pretty excited. The place is huge and has tons of options, but the customer service wasn’t great at first. It felt like they wanted me to leave or that asking questions was a bother. Luckily, a blond guy (I’m almost sure he was Spanish) really stepped up and helped me out. He recommended some great games like Scythe and also helped me find the paints I needed. When I paid, he even gave me a loyalty card with stamps for discounts on future visits. Big thanks to him. He really made the experience and lived up to the store’s reputation.

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Alex

December 01, 2025•

Fantastic store! I came in last week and as someone new to the Warhammer hobby, I was a bit concerned about asking basic questions but Mark went above and beyond. He took the time to explain which paints I needed and spent extra time to give me useful tips on how to use them. Really appreciated the friendly and patient support. Totally recommend!

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Antonio

November 25, 2025•

I have been a customer of this store since 2021, and unfortunately the experience has changed a lot in the last year. The change of staff has been shocking. The previous team was always friendly and helpful, but now it feels like you are disturbing them just by being there. Two days ago I had to wait more than a minute to be attended while the guy at the counter was literally ignoring us and watching videos on his phone. When we finally asked for what we wanted and even when paying, he was very rude and spoke to us in a bad manner. Another problem is the situation with Riftbound. They seem to sell almost all the stock to one single person, leaving other customers without any chance to buy it. I check their socials every single day to see if there is a restock, because obviously it’s impossible for people to pass by the store every day to check. Even after two weeks of asking online, I never received any update. I pass by the shop very often and there is never any stock. And of course, the one day I didn’t pass during opening hours (last Saturday), I found a lot of Riftbound packages thrown on the ground outside on Jervis Street. The shop is also very dirty, with games lying on the floor, everything disorganised, and on top of that it smells very bad. It genuinely feels like some people there don’t shower. Overall, the quality has dropped dramatically and it is very disappointing for long-time customers like me.

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Daley

November 12, 2025•

I am from the US and I drop by Gamers World every year when visiting my family in Ireland and I can safely say there has been a big drop with the store in the last year or 2 especially with the previous wonderful staff members being replaced by rude and unknowledgeable ones. Whilst I understand the majority of people do not like their career choices that does not mean you should be taking it out on customers with snarky remarks and gestures. I feel like the atmosphere and passion has been sucked out of the store and left with whatever state it is now which is unfortunate. If there was another board game or card game store inside Dublin center I would not hesitate for a second to bring my business there and never step foot inside Gamers World again. Horrendous atmosphere, horrendous service.

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Joe

November 07, 2025•

If you are looking to buy board games, play 40k, or play magic, this store is pretty alright. But as a PokemonTCG player and recently a Riftbound player, the attitude of this store towards players has been quite negative, showing zero respect to both them as well as the products A massive complaint I've had recently had to do with who I believe is the manager of the store, who seems to not care about "pack limits." Various times, I have witnessed him sell PokemonTCG products with seller limits to customers who are known to have purchased the product already, who were brought up by other staff members. But this new manager did not seem to care, which was frustrating to see and can imagine is quite dismissive for the other employees Yesterday however was quite a shocker for me. I went in looking for Riftbound packs, and when I asked the same manager if they had any packs available he mentioned that there was a "supply issue." In reality, he ADMITTED to selling six booster boxes to an individual customer and said that if I wanted to get packs, to just wait for him to come into the store. This is completely ridiculous and is a hypocritical to the store's general rule of "no reselling inside the store." It's disrespectful to new players who are wanting to try the game out who are unable to find these new packs. I have already reported this store to Riot Games because this is completely unacceptable for a newly released game. Coming here semi regularly over the past year have made me aware about the pain points in this store. Unfortunately, it is the only accessible store for me to attend TCG events due to timetabling issues and distance. However, if there was a better store to attend events at, I would be taking my business elsewhere. It does pain me trying to be part of an awesome TCG community while having terrible management ruin the joy of new releases consistently