Private Dubai City tour with Miracle Garden & Global Village tour

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Violet W.

October 21, 2025

I’ve booked with Travel Saga Tourism twice now, and both trips were honestly amazing!! The whole process for both experiences was super smooth and well organized. I really like how they handle tickets for popular spots which can sometimes be limited, but they make sure you're sorted. I highly recommend them if you're planning to explore Dubai. P.S A special thank you to Elisha, my travel consultant, for being so helpful!! he made planning everything so easy.

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Maddy

July 31, 2025

We recently booked a day trip to Abu Dhabi with Travel Saga Tourism from their desk at the Ibis World Trade Center, and unfortunately, it turned out to be the worst tour experience we’ve had in the UAE. From start to finish, it was completely unorganized. We were told it would be more economical to go with the group tour, but after doing the math, it felt like a purposeful scam. We were initially four people, later became seven to try and optimize cost, but there was no adjustment in pricing. We paid AED 350 per person, totaling AED 2,450 for what was essentially a basic van ride and two rushed stops. This was far from the “full Abu Dhabi experience” they promised. There was no real guide, no information shared during the journey, and the staff seemed completely unaware of what the itinerary even included. We were supposed to experience highlights like the Corniche (which was just a quick drive-through), and other iconic landmarks like Louvre or Ferrari World weren’t even pointed out or a part of the initial itinerary let alone visited. The lunch included in the package was underwhelming and forgettable. A whole 420 aed (including lunch)spent per person for a day trip and we still don’t feel like we have Visited Abu Dhabi. Absolutely no essence of it. What’s most disappointing is how clear it is that the staff have likely never been on the tours themselves, which leads to poor communication and false promises. The tour was sold to us without context or understanding—and the itinerary sounded better on paper than it actually was in execution. This disconnect between what’s sold and what’s delivered felt misleading and unethical. However, I do want to highlight Sapna, the young lady at the sales desk at Ibis. She was kind, soft-spoken, and clearly doing her best. I believe the fault here lies not with her, but with senior management, who seem more focused on pushing sales targets than on actually building quality experiences. As a business development consultant, I can recognize when a company is forcing front-line staff to sell something they don’t truly understand or believe in. Without proper training or firsthand experience, even a good communicator like Sapna is left vulnerable to delivering empty promises. This experience made us feel frustrated, disappointed, and honestly, a bit cheated. Especially when we compared it with other experiences in Dubai—like the Art Museum at a much lower cost—that were fulfilling, thoughtful, and genuinely memorable. Travel Saga Tourism seriously needs to re-evaluate their training, tour execution, and pricing structure. I hope they take this feedback seriously—not just for future guests, but for the sake of their team members who are being set up to fail.

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Charlotte E.

June 12, 2025

jatin sainani has been excellent in helping us book all our experiences in Dubai. We are staying at the Aloft Dubai Creek hotel and Jatin has offered us lots of great day trips and also booked the sightseeing tour bus for 48 hours. Jatin helped us with all the booking and transport for good prices for adventure days. . Me and my mum have been on a desert safari and quad bikes and also had an Arabian bbq in the desert. We have also booked for the worlds tallest building and zip line at the marina: Thank you for all your help jatin. You are 5 star service for us ⭐️⭐️⭐️⭐️⭐️