Dolphin Explorer - Excellence

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גל א.

October 17, 2025

The dolphin experience was cute, and the kids were really excited. We were in the sea wearing life jackets, and the staff was very nice. Everyone from the age 3 and the high 1.10 meters can do it. The price is 109$ for a child and adults pay from 109$ for the cheapest activitie. If you have a car I recommend you to come with your own car otherwise you will have to wait for the pick up an hour and half after the activity ends. But the way they handle the photos is just a rip-off. It starts when they show you all the pictures and say the price is $200, then they tell you that doesn’t include the videos (another $60), and finally, they mention that it also doesn’t include the pictures with the parrots and the sea lion (an extra $100). It’s a shame that this is the feeling you’re left with when leaving the place. Even when we wanted to buy just a single photo, they asked for $40 (!!) for one picture with the dolphins. It’s really disappointing to end such an experience — one the kids were so looking forward to — on that note. Having to add another $300 just for photos, on top of an activity that was already the most expensive of the trip, is simply outrageous. It’s frustrating that this is how they operate — and that it seems acceptable to them.

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Ibrahim T.

October 04, 2025

On October 3rd, 2025, my wife and I visited Dolphin Explorer, hoping to have a beautiful experience with dolphins and create a happy memory. However, from the very beginning, we were divided into three groups of ten people each, and we immediately felt like we were in a factory rather than a leisure place. They kept giving us commands: “Sit, smile, go.” When we arrived at the area where the dolphins were, I couldn’t believe my eyes — the water was red and had a terrible smell. Still, we decided to go into the water. We only touched the dolphins for about 3–5 seconds, while the same commands continued: “Touch the dolphin, raise your hand, smile, and go.” If I were an animal protection organization, I would have shut this place down immediately because the dolphins live in extremely dirty water. After leaving the water, something even stranger happened. We wanted to go back home, but they didn’t let us. Instead, we were forced to sit in the restaurant inside the facility for about an hour and have dinner. Later, we wanted to check and buy our photos, but they looked like they were taken on a factory line — rushed and careless. In most of them, our eyes were closed, or we looked bad. Despite that, they asked for $150 for 20 photos. I only wanted to buy the ones I liked, but they refused; we had to buy all of them. I tried to explain: “Look, my eyes are closed in this one. Each photo costs around $11, so I don’t want this one,” but no one listened to me.

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SÓ A.

August 01, 2025

Memorable experience with dolphins, a sea lion and perequitos! I love to know Dali and Picasso! 😍😍🐬 However, The water was dark due algaes( I used photoshop to make a pleasant pic) , the guy said that the clear water depends of the season, the best one is December -April. Also, they doesn't allow you to record or take pictures with your phone, to charge you an very expensive price for the pictures took by photographers! Other places, like monkeyland they allow cellphones and cameras and the pics package is very cheap, including a printed one for your memory.