1 hour(s) 30 minute(s)
English
Included
Guided by a New Yorker personally affected by 9/11
Truthful, respectful storytelling without drama or embellishment
Insight into the city's response and lasting impact
Explore the design of the Twin Towers and 1 WTC
Visit the 9/11 Memorial with powerful, personal context
A deeply meaningful experience rooted in lived history
€ 32.41
€ 29.82
Free cancellation and unlimited rescheduling leads to total flexibility while you plan your travels
Lowest Price Guarantee — no other provider offers this tour for less
This is not your average 9/11 walking tour. Led by a native New Yorker personally affected by the events of that day, this experience offers something rare—authenticity, honesty, and heart.
While others may tell rehearsed or dramatized versions of history, this tour is grounded in real-life experience. It’s a respectful and deeply personal journey through the events of 9/11, the city’s remarkable response, and how it continues to shape New York today.
Walk through Ground Zero with someone who lived it—who felt the shock, witnessed the aftermath, and carries the memory. You'll gain insight not only into what happened, but also what it meant to those who call this city home.
Along the way, explore the architecture and symbolism behind the original Twin Towers, the new One World Trade Center, and the 9/11 Memorial.
This is a powerful, moving experience—told in English only—that honors the truth and the resilience of a city forever changed.
Outdoor walking tour
Led by a native New Yorker
Personal connection to 9/11
9/11 Museum ticket not included – buy at 911museum.org
One World Observatory ticket not included – buy at oneworldobservatory.com
Public transportation nearby
Wheelchair accessible
Bring a water bottle to stay hydrated
Confirmation will be received at time of booking
Type in your hotel/accommodation to see how far the attraction or departure point is.
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Our tour guide, Maya, was great! We took the trip from CT as one of our stops foe our honeymoon. Maya was very knowledgeable and answered all of our questions.
I had the most wonderful and emotionally impactful experience on the 9/11 Ground Zero tour with Jaclyn, an incredibly knowledgeable and passionate guide. She is a native New Yorker who was actually present in Manhattan on the day of the September 11 attacks in 2001. Jaclyn shared heartfelt, first-hand experiences and detailed happenings from that day, providing a deeply personal perspective. All of the fire department information and the detailed description of the memorial's design were superb. I especially appreciated touching their memorial and hearing her explain how the memorial was meticulously designed and the specific firm—Jeffrey Beers Architects—that paid for it, adding to the significance of the site. Visiting the memorials was an emotionally moving experience. Jaclyn explained in detail how the names of victims are inscribed on the memorial pools, each carefully placed to honor individual lives. The process of how the names were selected and inscribed was fascinating and respectful. The roses placed for each birthday were incredibly touching. I learned that someone was born on every day of the year, including four individuals born on Leap Day, February 29. The dedication behind these floral tributes added a poignant layer to the experience. Jaclyn also elaborated on the story of the World Trade Center's tree, a mature Callery pear tree that was rescued from Tower 1’s rubble. It was inspiring to learn how it was carefully replanted and that, surprisingly, it is considered an invasive species, which adds an interesting ecological dimension to its story. Overall, Jaclyn was the best tour guide I have ever had, and I travel frequently and have experienced many tours around the world.
⭐️⭐️⭐️⭐️⭐️ 9/11 Ground Zero tour with ExperienceFirst The All Access Tour (Tour + Museum + Observatory) was absolutely fantastic! From start to finish, everything was smooth, engaging, and so worth it. Our tour guide, Jaclyn, made the experience unforgettable — she was knowledgeable, friendly, and brought the history to life with her energy and passion. You could tell she really cared about making sure everyone was having a great time and learning along the way. The museum was powerful and well-curated, the tour gave us an inside perspective we wouldn’t have had on our own, and the observatory views were breathtaking. Having it all in one package made it stress-free and seamless. Highly recommend this experience — and if you get Jaclyn as your guide, consider yourself lucky! #NeverForget 🙏🏾
Incredible, extremely moving, we got the self guided tour with a little iPhone type thing and headphones. Has great info, not to much, and not to little! I would allow a good 3+ hours to really get around and take it all in! Have been twice now, it’s very well done, and worth the visit.
5 stars for the care and concern shown by our guide, Dave Gardner. He is truly a survivor as well. As he walks us through the tour, he has 1st person photographs he took around Ground Zero, and shares his 1st hand experiences of that day. Definitely knowledgeable, courteous, and devoted to your experience.
