Hanoi to Lan Ha Bay Day Tour by Serenity Grandeur Luxury Cruise

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Christine V.

October 19, 2025

Rooms were very spacious for being a cruise ship. The Vietnamese menu for dinner and brunch was delicious. Only regret was not booking 2 nights. We only booked 1 night and felt a bit rushed. If time and budget allows, consider booking multiple nights. Our butler, CiCi, was amazing. She went above and beyond to coordinate food allergies with the rest of the staff and was always available to answer questions/ offer recommendations. If Elite of the Seas management sees this review, consider giving her a promotion and extra vacation days! She made our stay awesome.

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Wing Y.

October 04, 2025

Thanks for creating unforgettable memories in our 3 days 2 night trip! ☺️ We are glad to join the journey end of Aug until early Sep (2 adults). The car (7 seater) picked us up on time from Hanoi. It was a 2.5 hours journey to the pier. We checked in and got seated in the waiting area with light refreshments. Shortly we were escorted to the speedboat and it took around 20-30 mins to the cruise. We were welcomed by the staff and live band. Each of us received a rose. We were celebrating our 10th wedding anniversary and the crew decorated our room nicely. Each group of passengers were assigned by a butler who would serve us thoughout the journey. Ryan, the butler, was absolutely delightful and helpful. We had pleasant chats and he + the team arranged surprise for us during dinner with roses and cake (with live music) ☺️ we felt very welcomed and enjoyed everyday. We were not bored at all. There were plenty of activities (sunrise TaiChi, mini golf, water sports - swimming, kayaking, day trip with cycling, making of Vietnamese dishes, karaoke, night squid fishing) and food (western/ healthy/ vegetarian/ authentic Vietnamese, like 5 meals a day 😂）. Our customer relations manager, Tony, actively listened to our feedback and try to improve / accommodate our needs, thanks Ryan and Tony + the crew (I heard there were total 80 crew members!). We loved the photoshoot session!!! It was like another round of wedding photos! They were professional in camera and drone!! Don’t miss that! The photos were shared with us in the evening via AirDrop and no extra charge!! Whether you are alone, with your friends, bridal shower, baby moon, honey moon, celebrations, just go there and enjoy the photoshoot!! We highly recommend the 3 days 2 night trip to ensure you have the complete trip, 2 days 1 night is very short and you have to check out next day at 9ish morning which isn’t enough. Or if you prefer, customisation can be done too! We heard some stayed for 6 days! Another highlight was our last day’s sunrise TaiChi where we saw double rainbow! Waking up at 6am was worthwhile!!! Tony said he worked for 14 years in the cruise and it was his second time seeing it! 1. Service and vibe: amazing! Perfect service and you never get bored! Every staff greeted us whenever they met us, we felt very welcomed! 2. Food: if you have special dietary requirements you can let them know in advance or on the spot! They’ll make sure you enjoy the food! 3. Cruise condition: well maintained and it is spotless! There is a pool, mini golf, fishing equipment (squid fishing), spa, gym, kayak Hope you guys will consider and have a great journey!

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Gabriela D.

September 24, 2025

We booked this tour based on the excellent reviews, and we can truly say they are number one in the bay! We had an amazing time aboard Elite of the Seas in Halong Bay. The cruise absolutely lives up to its 5-star reputation – from the elegant design to the spacious rooms, everything felt luxurious. The food was outstanding, with every meal beautifully presented and full of flavor. A special thank you to Ryan and Peter, who went above and beyond to make our trip unforgettable. Their warm hospitality, attention to detail, and kindness made us feel so well cared for throughout our stay. This cruise is the perfect way to experience the breathtaking beauty of Halong Bay in comfort and style. Highly recommended!