West bay beach & wildlife tour chocolate factory

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NoxSicarius

November 10, 2025

Don't be fooled by the website or phone reps. I called when I got to the island from a cruise and was told the day pass was $30. When I got there they suddenly wanted $60. I took a taxi so I just dealt with it. But then they had no towels and zero scuba or snorkel equipment. Plus the beach is about 3 yards wide. For $60 you get a sand bar and zero amenities. I wish I spent the 75 at the nicer hotel up the way. Please dont get scammed like I did. The only reason I went there was to scuba or snorkel and they had nothing for it. Even though their website says it does. They said the $60 was because they were sold out of the regular one. There were 5 people at the bar and 2 on the "beach", 4 of which i know were staying at the hotel. Stay away.

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Perfecto C.

October 17, 2025

Infinity Bay Resort: A Harmonious Blend of Luxury and Tropical Splendor Rating: 5/5 stars My sojourn at Infinity Bay Resort was a testament to the pinnacle of coastal luxury, where every element converges to create an unforgettable retreat. Nestled along a pristine stretch of shoreline, this resort epitomizes the fusion of breathtaking natural beauty and impeccable service, solidifying its stature as a premier destination. Exemplary Amenities & Experiences - Captivating Ocean Views: Virtually every vantage point at Infinity Bay Resort commands mesmerizing vistas of the turquoise bay, infusing each moment with the sea's majestic tranquility. - Infinity Pool Oasis: The resort's crown jewel, the infinity pool, seems to meld seamlessly with the horizon, offering an aquatic experience that blurs boundaries between pool and ocean, epitomizing relaxation redefined. - Bartender Service Excellence: The bartenders at the poolside bar distinguish themselves through creativity and warmth, crafting bespoke cocktails with flair and serving them with attentive hospitality that elevates casual sipping into memorable indulgence. Hallmarks of Distinction - Seamless Service Ethos: Staff embody a proactive dedication to guest comfort, ensuring needs are anticipated and met with grace, contributing palpably to the resort's enveloping warmth. - Gourmet Dining: Culinary offerings marry international sophistication with local inspirations, delighting palate and senses alike, with settings that often stage sunsets as nature's complement to gastronomic artistry. - Ambiance & Design: Thoughtful integration of natural textures and luxe finishes fosters an atmosphere both serene and sophisticated, heightening one's immersion in tropical elegance. Personal Resonance Infinity Bay Resort transcended expectations, proving a sanctuary where luxury is expressed through attentive detail and profound harmony with its stunning coastal setting. The interplay of pool, crafted libations, and endless ocean vistas forged moments of pure contentment, rendering the stay not merely memorable but transformative. Recommendation For travelers seeking refuge in a setting where every facet bespeaks refinement and natural majesty, Infinity Bay Resort stands unparalleled. It is an idyllic haven promising not just accommodation, but an evocative journey interlacing relaxation, bespoke service, and the immutable allure of the sea. Sincerely, The Perfecto Cleaners Team

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Em

October 17, 2025

My experience at Infinity Bay was absolutely unacceptable. I stayed two nights, paying $222 per night, and both stays were filled with issues. The first night, my room was infested with roaches, the phone was broken, and the staff were rude when I reported it. To make matters worse, the staff offered to fumigate the room at 2 a.m. — while I was pregnant. Expecting a pregnant guest to inhale chemical fumes and sleep in a fumigated room is beyond irresponsible. The second night, the Wi-Fi was completely out, and I was told IT wasn’t available because it was Sunday. This is not acceptable service for a resort of this price or reputation. When I tried to resolve the issue, their supervisor, Kenny Bennett, lied about what was promised. He initially stated I would receive a refund, but later changed the story to a $127 credit, which was never discussed or agreed upon. Infinity Bay completely failed to take responsibility, provide basic guest safety, or communicate honestly. I would never recommend this resort to anyone, especially families or pregnant women.