Abu Dhabi Marvelous highlights with Louvre,Grand Mosque & 5*lunch

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Michael M.

October 30, 2025

W Abu Dhabi Yas Island used to be one of our favorite hotels whenever we came to Abu Dhabi. We always made a stop here for a few days and truly enjoyed our stays in the past. Unfortunately, this time was completely different. As a Bonvoy Ambassador, I was neither recognized nor greeted accordingly upon arrival. The lady at check in was an intern and clearly overwhelmed. She had to call for assistance several times. I asked for a nice upgrade, as we always received one before. She assured me everything was fine, so we went for lunch. Later, she came by the restaurant smiling and handed us the room key, saying she had given us a great upgrade. In reality, it was exactly the same room category I had booked. Quite disappointing, but fine for one night, as the rooms are still spacious and modern. The next issue came later that night. We had taken a short nap in the afternoon, used the shower and bathroom, and left the Make Up Room light on before heading to Yas Mall. When we returned around 9 PM, nothing had been done, no evening service, no cleaning, nothing at all. At this level of hotel, that is simply unacceptable. I will mention this again during check out tomorrow, but it is unfortunate to see how much the quality has declined compared to previous years. This review is meant as constructive feedback, and I truly hope the management takes it seriously and restores the level of service that once made this property special.

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Valerie R.

October 26, 2025

I stayed at the W Abu Dhabi hotel for one night with family and was very interested to see the F1 racing track that ran below and around the hotel. The check in was fast and efficient. The staff were friendly, attentive and provided a good overview of all the hotel amenities which were quite inviting and extensive. I wished my stay could have been longer. Upon being shown to my room I was pleasantly surprised to see that I had been upgraded to a suite. The room was exceptionally beautiful with the full marina view and part of the racing track which was exciting to see and hear as the cars sped across. We ate dinner at the hotel’s Brooklyn Chophouse Restaurant. The food was sumptuous. A fabulous hotel indeed that I recommend is a must to experience!

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Giorgos C.

October 10, 2025

From the moment you arrive, the W Hotel sets the standard for exceptional hospitality. The service is truly outstanding — every member of the team goes above and beyond to make sure you feel looked after, often anticipating your needs before you even ask. The attention to detail is second to none, and it’s clear that guest satisfaction is their top priority. Whether it’s a small personal touch in the room, assistance at the front desk, or the seamless dining experience, everything reflects genuine care and professionalism. The atmosphere is both luxurious and welcoming, with a vibrant energy that makes each stay unforgettable. It’s rare to find a place where service, style, and comfort come together so effortlessly — but the W delivers it perfectly every time. Highly recommended for anyone looking for a five-star experience where the staff truly go the extra mile.